The Records365 service activation process consists of capturing information in the Service Data Sheet and various forms and documents that outline the service requirements, including production, staging and development service instances, site and contact details.
Information relevant to service activation includes items such as:
Depending on the customer needs the RecordPoint offloading process service may incur additional costs charged on a cost recover basis.
The activation process then consists of the following:
The following are pre-requisites to on-boarding:
The Migration Plan is a plan outlining the phasing of users onto the service, the major technical activities required, such as access planning, security requirements and a plan for the initial submission of records into the Records365 service.
The following services are additional to the standard activation process and require additional scoping and investment.
The service off-boarding process consists of reviewing information in the Service Data Sheet, the various forms and documents that outline the customer’s provisioned services, including production, staging and development service instances, site and contact details.
The service deactivation process then consists of the following: